Service Administrative Assistant

Wiginton Fire Systems proudly stands as a 100% employee-owned company within the fire protection industry, steadfast in our commitment to delivering top-tier solutions to our valued clients. We are actively seeking a dedicated and detail-oriented individual to join our esteemed team in the role of Administrative Assistant.
Our ideal candidate is genuinely eager to learn and grow with us. With over 50 years of awesome history, we're more than just a workplace – we're building a legacy. If you're keen on being part of our ongoing success story and creating your meaningful career journey, then Wiginton Fire Systems is the perfect place for you. Come join us and let's shape the future of fire protection together with enthusiasm and purpose!

The Administrative Assistant is entrusted with the pivotal responsibility of managing all administrative functions at the branch level. Reporting directly to the Branch Manager and maintaining proper contract records with corporate. This role ensures meticulous adherence to company policies and processes while maintaining efficiency and effectiveness in branch operations. Key duties include coordinating administrative tasks, supporting team members, and facilitating seamless communication between branch and corporate entities. The Administrative Assistant serves as a crucial link in maintaining organizational integrity and operational excellence.

Position Duties

• Demonstrate effective communication skills when interacting with all personnel at the Branch and Corporate Levels.


• Answering inbound phone calls.


• Maintain an appropriate level of confidentiality.


• Process appropriate internal and external correspondence related to job files.


• Process appropriate field documents and correspondence.


• Process all related material and subcontractor documents.


• Assist and process all accounting/financial processes as assigned.


• Complete HRIS (Bamboo HR) tasks including but not limited to new employee orientation, completion of background screenings, ensuring completion of required paperwork, and acting as a liaison for employees in HR-related matters.


• Coordinate accident/incident reporting regarding workers' compensation and auto liability.


• Provide backup/assistance to other administrative personnel as necessary.


• Direct customer contact relating to scheduling, billing, and collections for contract customers.


• Assist the Service manager, as requested during administrative review and evaluations.


• Provide technical support/assistance to administrative personnel.


• Manage the location’s office supplies budget and inventory.

Experience, Education and General Requirements (Minimum)

1. High School Diploma or Equivalent.


2. 3-5 Years of Administrative Experience.


3. Experience in HRIS/ATS systems (Bamboo HR Preferred).


4. Experience in Bookkeeping with strong numerical proficiency.


5. Proficiency with Microsoft office and related products.


6. Driver's license with reliable transportation 


7. The ability to Pass a 10 Panel Drug screen, and Background check.


8. Good customer service skills and the ability to work with a multitude of people and personalities

Experience, Education and General Requirements (Preferred)

1. Completion of an Associate's degree or equivalent certification program


2. Experience as an Administrative Assistant in the Fire sprinkler Trade or other Construction field.


3. Experience with Microsoft Dynamics GP and Bamboo HR.


4. Experience with contracting and permitting.

Benefits

Benefits:

• 401(k)


• 401(k) matching


• Employee Stock


• Dental insurance


• Health insurance


• Life insurance


• Paid time off


• Retirement plan


• Tuition reimbursement


• Vision insurance