Service Administrative Coordinator

Description

• Service Coordination
• Address customer inquiries, validate service request details, and manage communication between customers and internal teams.
• Coordinate service projects from initial administrative setup through final billing, ensuring all details are organized and processed smoothly through the Accounting Department
• Provide professional, proactive customer service to help clients get access to information and solutions they need
• Work closely with all company departments to ensure standard practices are followed and operational consistency is maintained 
• Maintain an accurate database of all service-related files and logs for document control
• Business Development
• Identify opportunities for new business and departmental growth by proactively monitoring client needs
• Build and maintain organized, up-to-date client and opportunity database
• Conduct timely follow-ups with customers to confirm satisfaction and address any concerns promptly and in a professional manner
• Sources new leads and opportunities by initiating contact with prospective clients to cultivate and expand customer base

• Adhere to company safety working practices
• Maintain a professional work attitude and workspace
• Operate as a team player
• Forward thinking and a problem solver
• Proficient in Microsoft Office 
• Ability to gain a working knowledge of computer systems and software 

• Healthcare paid 70% for employee
• Healthcare paid 30% for employee dependents
• 401K with profit sharing
• One-week paid vacation at the completion of the first year of employment and two weeks at the completion of the second year of employment