Service Administrator

Office/Service Administrator

We are seeking a customer focused, detail-oriented Office /Service Administrator for this key role in Dealership.  This is a very important role within the company, it is customer facing with multiple responsibilities. This position is idea for a strong team player who enjoys working on many tasks, interacting with customers and is loves details. 

Responsibilities:

• Provide customer support in person and over the phone
• Open repairs orders using the CDK Intellidealer business system. 
• Monitor technician time entries, making corrections as required. 
• Enter/edit technician work notes as required. Maintain the service work scheduling system. 
• Assist in resolving any administrative problems 
• Perform general administrative duties 
• Preparation of Title documents.

Requirements: 

• Proficient in Microsoft Office Excellent calendar management skills 
• Strong data entry skills 
• Organizational skills with the ability to prioritize tasks 
• High School OR High School equivalent