Service Administrator

Service Administrator – Edmond Hyundai

Location: Edmond, OK
Department: Service
Employment Type: Full-Time

Position Summary

Edmond Hyundai is seeking a detail-oriented and organized Service Administrator to support the daily operations of our service department. This role is focused on internal administrative functions that ensure efficiency, accuracy, and compliance within a fast-paced dealership environment.

Key Responsibilities

• Open, update, and close repair orders accurately in the dealership management system


• Process service invoices, internal work orders, and warranty documentation


• Maintain accurate service records in accordance with dealership and manufacturer requirements


• Support service advisors and technicians with administrative tasks and documentation


• Audit repair orders for completeness, accuracy, and proper coding


• Submit and track warranty claims and ensure proper documentation is attached


• Reconcile daily service department deposits and ensure accuracy of all transactions


• Complete and process purchase authorizations in accordance with dealership policies


• Coordinate internal communications between service, parts, and accounting departments


• Assist with scheduling workflow and shop load balancing through system updates


• Maintain organized digital and physical filing systems for service documentation


• Ensure compliance with Hyundai policies and dealership operational standards

Qualifications

• Previous administrative experience required (automotive dealership experience preferred)


• Strong attention to detail and accuracy in data entry and financial reconciliation


• Ability to manage multiple tasks and deadlines in a fast-paced environment


• Proficiency with computer systems and dealership management software (CDK, Reynolds & Reynolds, or similar preferred)


• Strong organizational and time management skills

Preferred Skills

• Experience with warranty processing, repair order auditing, and dealership accounting functions


• Familiarity with dealership service operations and terminology


• Ability to work independently while supporting a team environment

What We Offer

• Competitive pay based on experience


• Health, dental, and vision insurance


• Paid time off and holidays


• 401(k) with company match


• Career growth opportunities within Edmond Hyundai