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Service Administrator

Job Description - Service Administrator

Description

What to Expect in the Role:

  • Responsible for posting technicians service time into the computer.
  • Responsible for the processing, completion and billing of all service work orders.  
  • Responsible for entering employee payroll information into the computer system for processing.  
  • Assist in collecting money for completed service work and making sure the service work is properly charged out.  
  • Assists with customer follow ups and handling customer service issues.
  • Assist service technicians with enrollment in training schools and travel arrangements.  
  • Responsible for registering new and used equipment with proper delivery dates with the manufacturer.

What We Will Be Needing From You:

  • Must have high school diploma or equivalent
  • Must be able to read on high school level.
  • Experience in service and dealing with customers helpful. 


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