J

Service Advisor

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Job Description - Service Advisor

Description

Join Our Winning Team!

Jim Shorkey Auto Group, a leading automotive provider in Pennsylvania, Ohio, and Georgia, is seeking a dynamic and customer-focused Service Advisor to join our Austintown, Oh team. As a Service Advisor, you will be the primary point of contact for our valued customers, ensuring a seamless and exceptional service experience.

Responsibilities:

  • Greet customers promptly and professionally, assessing their vehicle needs.
  • Clearly explain service options, recommend appropriate maintenance, and provide accurate estimates.
  • Utilize our state-of-the-art service management system to efficiently handle customer appointments and vehicle information.
  • Maintain open communication with customers, providing updates on service progress and addressing any concerns.
  • Build strong relationships with customers to foster loyalty and repeat business.
  • Collaborate effectively with technicians to ensure timely and quality repairs.
  • Adhere to dealership policies and procedures.

We Offer:

  • Competitive compensation and benefits package.
  • Opportunities for professional growth and advancement.
  • A positive and supportive work environment.
  • The chance to be part of a winning team!
  • Plus, so much more!

Requirements

  • Previous experience in the automotive service industry preferred.
  • Excellent customer service and communication skills.
  • Strong organizational and time management abilities.
  • Proficient computer skills.
  • Valid driver's license with a clean driving record
  • Ability to pass a pre screen background and drug test

 If you are passionate about providing exceptional customer service and have a strong automotive background, we encourage you to apply! 

Original job Service Advisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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