SERVICE ADVISOR

Description

Excellent customer service skills to assist clients with their vehicle service needs

- Strong communication skills to effectively liaise between customers and service technicians

- Knowledge of automotive services and repairs to accurately assess customer concerns

- Ability to upsell additional services or products based on customer needs

- Proficient in computer systems to input and track service orders

- Detail-oriented to ensure accurate documentation of service requests and vehicle information

- Ability to work in a fast-paced environment and prioritize tasks effectively

- Strong problem-solving skills to address customer complaints or issues in a professional manner