Service Advisor

AUTOMOTIVE SERVICE ADVISOR

A leading dealership in the Cincinnati area is looking for an experienced Automotive Service Advisor / Writer to start immediately. We are looking for people who work hard and are interested in an exciting career with long term potential - not just a job. Enjoy working in our state-of-the-art Service Department!

We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success.

We offer:

• Competitive pay plan


• Full-time position


• Medical and Dental Insurance Available


• 401(k) retirement plan


• Paid Vacation


• Career advancement opportunities


• State-of-the-art facility


• A friendly, professional work environment with the best training in the industry.

Responsibilities - Service Advisor:

• Write service repair orders and ensure that customers receive prompt, courteous service


• Advise customers on necessary/suggested services and costs; including special promotions


• Answer technical questions about vehicle problems, warranties, service and repairs


• Follow the status of a customer's vehicle from service bay entry through completion of work


• Keep customers informed of any changes that occur


• Upon completion of work, review work order with customer


• Provide a completely satisfied customer experience

Qualifications/Requirements - Service Advisor:

• At least 1 year’s Automotive Service Advisor and/or dealership experience required


• Fantastic customer service and communication skills


• Friendly personality


• Time-management skills


• Professional, well-groomed personal appearance and a positive attitude


• Team-oriented and self-motivated


• Strong computer skills


• Good multitasking and organizational skills


• Clean driving record and valid driver's license


• High school diploma or equivalent


• Applicants must pass pre-employment testing to include background check and MVR.


• We are a DRUG free employer and a pre-employments test is required


• CDK experience helpful