Service Advisor

"Take care of the customer and your employees and the rest will take care of itself."   

-Founder - Albert M. Serra

Serra Chevrolet Cadillac of Clarksville is setting service and parts sales records month after month...so we need to add a Service Advisor to our team!  This is your opportunity to make a final career move, as most within our organization are long-time employees and will enjoy retiring from our store. 

Our entire team makes SERRA Clarksville the best place to work in Clarksville!

Just a few more DIFFERENCES worth mentioning -

• Albert M. Serra Scholarship Program - awarding $1,000 annual scholarships (up to 5 years) for all qualifying dependent children of qualifying Serra associates to help pay for books, tuition, and/or room and board for post-secondary education


• Professional work environment


• Future Career Growth – we promote from within.

Benefits

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  Medical, Dental, & Vision Plans

  
  


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  Life Insurance

  
  


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  401k

  
  


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  Paid Training - Sales & Service

  
  


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  Paid Vacation

  
  


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  Paid Time Off

  
  


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  Paid Holidays

  
  


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  Employee Discounts on products & services

  
  


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  Saturday Lunches

  
  

Responsibilities

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  Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.

  
  


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  Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

  
  


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  Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

  
  


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  Ensures that the daily inventory of technicians' time is consistently sold to service customers.

  
  


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  Distribute work between technicians efficiently

  
  

Qualifications

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  Organized and friendly personality

  
  


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  Demonstrated ability to manage others

  
  


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  Time management skills

  
  


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  Fantastic communication skills with your customers

  
  


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  Professional, well-groomed personal appearance.

  
  


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  Clean driving record

  
  


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  Willing to submit to a pre-employment background check & drug screen