Service Advisor

```

Description of the role:

The Service Advisor at Paretti Family of Dealerships plays a crucial role in the overall customer experience and satisfaction. This individual will be responsible for providing exceptional service and assistance to customers requiring automotive maintenance and repairs.

Responsibilities:

• Interacting with customers to understand their automotive service needs


• Scheduling appointments and managing the service department's calendar


• Explaining recommended maintenance and repairs to customers and addressing any questions or concerns


• Providing accurate estimates and preparing detailed work orders for service technicians


• Coordinating with technicians to ensure timely completion of work and keeping customers updated on the status of their vehicles


• Assisting with vehicle pick-up and delivery, as needed


• Maintaining a clean and organized work environment

Requirements:

• Previous experience as a service advisor or in a customer-facing role within the automotive industry


• Strong knowledge of automotive maintenance and repairs


• Excellent communication and interpersonal skills


• Ability to multitask and prioritize tasks in a fast-paced environment


• Proficiency in computer systems and software used for service scheduling and work order management

Benefits:

• Competitive compensation ranging from $40000 - $80000 per year


• Opportunity for career growth and advancement


• Healthcare benefits, including medical, dental, and vision coverage


• 401(k) retirement plan with company match


• Paid time off and holidays

About the Company:

Paretti Family of Dealerships is a reputable automotive dealership located in Covington, Louisiana. We pride ourselves on providing exceptional customer service and offering high-quality vehicles and services. With a strong commitment to our employees' development and well-being, Paretti Family of Dealerships fosters a supportive and inclusive work environment.