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Service Advisor

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Job Description - Service Advisor



Join Our Team at Blake Fulenwider Ford of Andrews!


At Blake Fulenwider Ford of Andrews, we are more than a dealership, we are a team that values integrity, teamwork, and customer satisfaction. We take pride in delivering top-quality automotive service while supporting the growth and success of our employees.


We are actively looking for a dedicated Service Advisor to be the trusted link between our customers and service department. If you thrive in a customer-focused environment, enjoy problem-solving, and have a passion for the automotive industry, we’d love to meet you.


What You’ll Do



  • Greet customers warmly and assess their vehicle service needs.

  • Provide clear and detailed estimates for maintenance and repairs.

  • Schedule service appointments and manage repair orders.

  • Coordinate with technicians to ensure timely and accurate work.

  • Follow up with customers to confirm satisfaction with services provided.


Benefits 



  • Medical, Dental & Vision Insurance 

  • 401K+Match 

  • Paid time off 

  • Short/Long Term Disability

  • Life Insurance 

  • Growth opportunities 

  • Paid Training

  • Employee vehicle purchase plans

  • Long term job security

  • Discounts on products and services


Qualifications



  • High School diploma or equivalent

  • Proven ability to provide an exceptional customer experience

  • Ability to set and achieve targeted goals

  • Ability to thrive in a fast-paced environment with many priorities

  • Prior sales experience preferred, but not required

  • Demonstrated communication and interpersonal skills

  • Organization and follow-up skills

  • Experience and desire to work with technology

  • Valid in-state driver’s license and have and maintain an acceptable, safe driving record


 


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


 




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