Service Advisor

What We’re Looking For: We are seeking a motivated advisor to take our Service Department to the next level.  Salary plus commission, plus great place to work.

What We Offer

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  Ongoing professional training

  
  


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  Medical & Dental

  
  


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  401(k) Retirement

  
  


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  Paid Vacation

  
  


• salary and commission pay plans 

Responsibilities  

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  Assist customers in servicing, repairing and explaining each service need.

  
  


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  Understanding customers' requirements and concerns; matching requirements and concerns to various service options.

  
  


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  Making the customer comfortable with the service being performed and keeping the customer informed and updated during the service of their vehicle.

  
  


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  Keeps abreast of new products, features, accessories and attend product training as required.

  
  


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  Maintain a service customer follow up system that encourages repeat and referral business and contributes to customer satisfaction.

  
  


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  Maintaining a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately.

  
  

Qualifications

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  Strong focus on providing excellent customer service.

  
  


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  A high school diploma is required.

  
  


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  Automotive Service experience preferred 1-5 years