Service Advisor

• Oversee customer service orders and drive the flow of the Lane with a focus on prompt, courteous, and effective service delivery


• Take ownership of the customer's experience and leave a lasting positive impression with each interaction


• Provide concierge support to customers to ensure a seamless experience and satisfaction


• Distribute work efficiently among technicians and maintain customer success levels


• Assist in diagnosing vehicle problems, order parts as needed, and administer warranty claims

Requirements

• Organized, friendly, and professional demeanor


• Demonstrated leadership and time management skills


• Excellent communication and customer service abilities


• Positive service and sales track record

Benefits

• 401(k)


• 401(k) matching


• Dental insurance


• Disability insurance


• Employee discount


• Health insurance


• Life insurance


• Paid time off


• Vision insurance