Service Advisor

As a Service Advisor at McCluskey Chevrolet in Cincinnati, OH, you will be responsible for providing top-notch customer service and assisting clients with their automotive service needs

JOB TITLE:      Service Advisor

REPORTS TO: Service Manager

LOCATION:      Cincinnati, OH
SHIFT:               7am-3pm or 3pm-11pm

A SHORT LIST OF YOUR TASKS AND RESPONSIBILITIES:

• Taking notes regarding the customer’s concerns


• Quoting and selling estimates


• Updating the customer as needed


• Communication with technicians


• Creating RO’s based on the service/repairs the customer requests and approvals

WE’RE LOOKING FOR A SELF-STARTER WHO MEETS THE FOLLOWING QUALIFICATIONS:

• Dependable, team player. Outgoing and friendly disposition


• Neat and clean appearance


• Ability to work well independently and in a fast-paced team environment


• Ability to multi-task and de-escalate upset customers


• Professionally speak to customers always representing the McCluskey Automotive in a positive way


• Superior attention to detail with impeccable time management skills and a passion for Customer Service


• Must be reliable

HERE’S HOW WE TAKE CARE OF YOU (AND YOUR LOVED ONES):

• Medical, dental, and vision benefits


• Voluntary benefits available


• Paid time off upon hire


• Paid company holidays


• 401(k) with employer match


• Growth potential


• Automotive discounts

IF YOU ARE QUALIFIED, YOU WILL BE CONSIDERED FOR THIS POSITION:
An Equal Employment Opportunity/Affirmative Action Employer M/F/D/V.  Only qualified individuals (those who meet the fundamental qualifications) will be considered as applicants for this position. Applications will be accepted for a minimum of 3 business days from the date of the initial posting.  McCluskey Chevrolet will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodation due to a disability, please contact our Human Resources department at 513-761-1111.  McCluskey Chevrolet participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization.