Service Advisor

We're in search of a Service Advisor join our team. Responsibilities include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.

Chestatee Ford is invested in developing your Service career. There are opportunities for you to rapidly grow with our team. Want to be a manager? We'll help you get there.

Automotive Experience NOT Required.

Benefits:

• Base Pay plus Commission (based on experience)


• Rapid growth opportunities


• Health, Medical and Dental


• Paid time off and vacation


• Employee vehicle purchase plans


• Family owned and operated


• Long term job security


• Flexible Work Schedule

Responsibilities:

• Greet customers promptly


• Obtain customer and vehicle information


• Clearly report all vehicle symptoms as described by the customer


• Determine and recommend maintenance base on age, mileage and history of vehicle


• Prepare a complete and accurate estimate of cost for labor and parts


• Establish follow up time


• Monitor the progress of each vehicle throughout the day, and update customers frequently


• Verify that the final invoice reconciles with the work performed on the repair order


• Explain all completed work and charges to customers

Requirements:

• College Degree or Vocational School Required


• Previous experience at a car dealership is a plus


• Ability to identify the problem quickly


• Knowledge of automobiles


• A desire for a long-term career with a growing organization


• Personal and professional integrity


• Computer skills and willingness to learn new programs (such as CDK)


• Ability to learn new technology and repair and service procedures and specifications


• Ability to work in a fast-paced environment


• Positive, friendly attitude 

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.