Service Advisor

NOW HIRING: Chrysler Service Advisor
Location: [ROCKY MOUNT, NC]
Company: [ROCKY MOUNT CDJR]
Job Type: Full-Time | Competitive Pay | Growth Opportunity

Are you passionate about the automotive industry and skilled in customer service? Join our fast-paced, high-performing Chrysler service department and take your career to the next level!

About the Role:

As a Chrysler Service Advisor, you’ll be the vital link between our customers and technicians. Your job is to provide top-tier service, ensure accurate repairs, and deliver an exceptional customer experience.

Responsibilities:

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  Greet customers and assess their vehicle service needs.

  
  


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  Prepare repair orders and communicate clearly with technicians.

  
  


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  Provide accurate estimates and keep customers informed throughout the repair process.

  
  


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  Upsell recommended maintenance and services.

  
  


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  Ensure all work is completed on time and meets quality standards.

  
  


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  Maintain strong CSI (Customer Satisfaction Index) performance.

  
  

Requirements:

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  Previous experience as a Service Advisor (Chrysler/Dodge/Jeep/RAM experience preferred).

  
  


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  Strong communication and organizational skills.

  
  


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  CDJR certification a plus (but not required).

  
  


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  Ability to work in a fast-paced environment.

  
  


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  Valid driver’s license and clean driving record.

  
  

We Offer:

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  Competitive pay plan (base + commission/bonus)

  
  


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  Factory training and certification opportunities

  
  


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  Health, dental, and vision insurance

  
  


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  401(k) with company match

  
  


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  Paid time off and holidays

  
  


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  A positive, team-oriented work environment

  
  

Ready to Drive Your Career Forward?
Apply today and become part of a growing team that values integrity, performance, and customer satisfaction.

Send your resume to: [[email protected]]
Contact us at: [2529771340] ask for Luckie Toler