Service Advisor

COMPANY OVERVIEW

Marine Chevrolet means uncompromising quality in automotive merchandising, and it's been that way since 1946! As the Dealership has matured, it has met a lasting success as a BUSINESS THAT CARES about its customers and employees and boasts a strong reputation as "EASTERN CAROLINA'S TRUCK CAPITAL." We do business in a way that makes folks want to come back and do business again! That means being extra friendly, being extra helpful and treating our customers with the respect they deserve. We are now celebrating 79 years of service, and have taken customer service to the next level. It’s these reasons and hundreds more that have customers returning again and again.

We believe that our members are our most important asset. Because of that, we invest in each and every person who is employed at Marine Chevrolet so they are able to reach their potential. Our member retention is well above industry average, some of our staff has been part of our team greater than 30 years.

Come see why our employees say, You’ll love working with us!

WHAT WE OFFER:

• Competitive Compensation


• Health / Dental / Vision / Life Insurance 


• 401(k)


• Employee Discounts


• Paid Vacation (for full-time team members)

RESPONSIBILITIES:

• Works with customers and technicians to identify required maintenance


• Advises customer on necessary and suggested services


• Recommends and offers additional services and repairs to customer


• Computes service order costs and provides estimate costs for additional repairs


• Follows up with customer regarding questions or concerns


• Maintains customer satisfaction scores at or above company standards

REQUIREMENTS:

• Service Advisor experience in automotive environment


• Strong communication skills


• Performs well under pressure


• Proficient with computer, organizational and time management abilities


• Valid driver's license required