Service Advisor

Description of the role:

The Service Advisor at The Mason Automotive Group in Lugoff, SC is responsible for providing excellent customer service, building relationships with clients, demonstrating some technical knowledge, confidently communicating with customers, following strict processes, following up with clients, setting and adhering to appointments, and meeting and exceeding General Motors standards for testing and goals.

Responsibilities:

• Provide excellent customer service


• Build relationships with clients


• Demonstrate some technical knowledge


• Communicate confidently with customers


• Follow strict processes


• Follow up with clients


• Set and adhere to appointments


• Meet and exceed General Motors standards for testing and goals

Requirements:

• Previous experience in customer service


• Strong communication skills


• Basic technical knowledge


• Process-driven mindset


• Ability to set and adhere to appointments


• Ability to meet and exceed goals


• Clean and Clear background and driving record


• Ability to use modern technology to stay compliant

Benefits:

This position offers a competitive compensation package of $62,000.00 - $92,000.00 per year paid weekly, as well as opportunities for growth and advancement within The Mason Automotive Group.

About the Company:

The Mason Automotive Group is a leading automotive company in Lugoff, SC, dedicated to providing exceptional service to all customers and maintaining high standards of quality in all aspects of the business.