Service Advisor

Company : Banner Chevrolet

Job Description - Service Advisor

At Banner Chevrolet, we're committed to being #1 in customer satisfaction, service, and sales. Our team takes pride in providing a superior consumer experience through honesty, expertise, and professionalism. We're looking for a motivated Service Advisor who shares our dedication to customer care and teamwork.

What We Offer

Competitive pay plan with bonuses

Medical, Dental & Vision Insurance

401K Plan + Generous Company Match

Paid time off

Short/Long Term Disability

Growth opportunities within the dealership group

Ongoing factory and in-house training

Employee vehicle purchase plans

Family owned and operated for over 50+ years

Health and wellness

Discounts on products and services

Responsibilities

Greet customers and determine their service needs in a friendly, professional manner

Write up repair orders and explain recommended maintenance or repairs

Communicate with technicians and customers throughout the repair process

Review repair orders for accuracy and ensure all services are properly documented

Present service estimates, gain approvals, and coordinate vehicle delivery

Follow up with customers to ensure satisfaction after service

Qualifications

Previous experience as a Service Advisor preferred

Strong communication and customer service skills

Ability to work in a fast paced, team oriented environment

Knowledge of vehicle systems and maintenance

CDK experience a plus

Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Service Advisor

Job Description - Service Advisor

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