Mullinax Ford of Olympia is looking for an experienced Ford Service Advisor to join our dynamic team! The ideal candidate will have prior experience working with CDK (ADP) and a strong background in delivering excellent customer service within a dealership environment.
Greet customers and assist with service needs in a professional manner
Write and update repair orders accurately using CDK
Communicate effectively between customers and technicians
Provide detailed cost and time estimates for services
Ensure customer satisfaction through every step of the service process
4+ years of Service Advisor experience (Ford preferred)
CDK (ADP) experience required
Strong communication and organizational skills
Ability to multitask in a fast-paced environment
Valid driver’s license and clean driving record
Competitive pay plan (commission based with NPS)
Health, dental, and vision benefits
Paid vacation and holidays
Ongoing training and advancement opportunities
Supportive, team-oriented work environment
If you’re a motivated, customer-focused professional with Ford and CDK experience, we want to hear from you!
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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