Service Advisor

Mullinax Ford of Olympia is looking for an experienced Ford Service Advisor to join our dynamic team! The ideal candidate will have prior experience working with CDK (ADP) and a strong background in delivering excellent customer service within a dealership environment.

Responsibilities:

• 
  

  Greet customers and assist with service needs in a professional manner

  
  


• 
  

  Write and update repair orders accurately using CDK

  
  


• 
  

  Communicate effectively between customers and technicians

  
  


• 
  

  Provide detailed cost and time estimates for services

  
  


• 
  

  Ensure customer satisfaction through every step of the service process

  
  

Qualifications:

• 
  

  4+ years of Service Advisor experience (Ford preferred)

  
  


• 
  

  CDK (ADP) experience required

  
  


• 
  

  Strong communication and organizational skills

  
  


• 
  

  Ability to multitask in a fast-paced environment

  
  


• 
  

  Valid driver’s license and clean driving record

  
  

We Offer:

• 
  

  Competitive pay plan (commission based with NPS)

  
  


• 
  

  Health, dental, and vision benefits

  
  


• 
  

  Paid vacation and holidays

  
  


• 
  

  Ongoing training and advancement opportunities

  
  


• 
  

  Supportive, team-oriented work environment

  
  

If you’re a motivated, customer-focused professional with Ford and CDK experience, we want to hear from you!

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.