Service Advisor

Now Hiring: Automotive Service Advisor – Fury Ford Waconia

$48,000 – $180,000 (based on experience and performance)

Join the Fury Motors Family

Fury Ford Waconia is part of the Fury Motors family — a community-driven, family-owned dealership group proudly serving the Twin Cities and St. Croix Valley for more than 60 years. Representing Ford, we’re looking for a Service Advisor who delivers transparent communication, excellent customer care, and performance-driven results.

At Fury, you’re not just managing service orders — you’re helping customers protect their investment, maintain safety, and feel confident about every mile ahead.

What You’ll Do

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  Welcome and assist service customers with professionalism and warmth

  
  


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  Accurately document vehicle concerns, maintenance needs, and recommended services

  
  


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  Review multi-point inspections and clearly communicate findings to customers

  
  


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  Coordinate repair orders with technicians, parts, and warranty teams for efficiency

  
  


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  Provide timely updates, secure approvals, and review invoices upon delivery

  
  


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  Recommend maintenance and repair services that meet Ford OEM standards

  
  


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  Consistently meet or exceed departmental goals for CSI, HPRO, and ELR

  
  

What We’re Looking For

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  Previous Service Advisor or Service Writer experience (1–3+ years preferred)

  
  


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  Familiarity with dealership management systems (CDK, Reynolds, or Dealertrack)

  
  


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  Strong communication, organization, and customer service skills

  
  


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  Solid automotive knowledge and the ability to translate technical details clearly

  
  


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  A team-first attitude with a professional and dependable work ethic

  
  


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  Valid driver’s license and clean driving record

  
  

What We Offer

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  Compensation: $48,000 – $180,000 annually (based on experience and performance)

  
  


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  Benefits: Health, Dental, Vision, 401(k) with company match, PTO, and employee discounts

  
  


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  Training & Growth: Access to Ford factory training, mentorship, and advancement opportunities (Senior Advisor, BDC, or Service Management tracks)

  
  


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  Culture: Supportive, family-owned team that values integrity, accountability, and excellence

  
  

Why Fury Motors

Since 1963, Fury Motors has built a reputation for honesty, quality, and community. At Fury Ford Waconia, you’ll find a workplace that rewards hard work, supports growth, and treats every employee like family.

Apply Today

Apply online or in person at Fury Ford Waconia. Qualified candidates will be contacted for an interview.

Fury Motors is an Equal Opportunity Employer. We consider all applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, or gender identity.