Service Advisor

Here’s a compelling job description for the Service Advisor role at Prestige Volvo/Polestar in East Hanover:

Service Advisor – Prestige Collection (East Hanover, NJ)

Are you a customer-focused, solutions-oriented professional with a passion for delivering an exceptional service experience? Prestige Volvo of East Hanover is seeking a skilled Service Advisor to join our team.

What You’ll Do:

• Serve as the trusted liaison between clients and our service team, ensuring a seamless and enjoyable experience.


• 
  Proactively address customer concerns and deliver solutions that exceed expectations.


• Educate clients on maintenance needs, repairs, and warranty options, prioritizing their safety and satisfaction.


• Work with a highly motivated team of skilled technicians, responsible valets, and dedicated customer service representatives who support your success.


• Maintain outstanding CSI scores, demonstrating a commitment to client delight and dealership excellence.

What We’re Looking For:

• 
  Minimum 2 years of experience as a Service Advisor at a dealership.


• The ability to provide CSI scores from the last 90 days.


• A positive, solutions-oriented mindset with a passion for customer service.


• Strong communication skills and the ability to multitask in a fast-paced environment.


• The drive to take ownership of the client experience and continuously improve.

What We Offer:

• 
  One of the most lucrative compensation plans in the area, including a base salary, commissions, and bonuses.


• A car allowance as part of your total compensation package.


• A remodeled, high-tech facility designed to help you succeed.


• A supportive, high-energy environment where top performers thrive.


• 
  Career advancement opportunities with a dealer group that invests in its people.

If you’re an experienced Service Advisor who thrives in a high-performance environment and wants to be part of an exciting growth-oriented team, we want to hear from you!

Apply today and take the next step in your career with Prestige Collection!