Service Advisor

Reliable Cars is in need of an experienced Service Advisor / Writer to join their team!

Benefits:

• Earning potential of 80K+


• Fast paced work environment


• Paid training and development


• Award-winning, highly successful Automotive Dealership


• Career growth opportunities


• Medical and dental coverage available after 2 month period


• Paid vacation


• 401(k)

Standards & Responsibilities:

• Maintain service branded CSI


• Communicate with customer to determine the nature of their mechanical problem(s).


• Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers’ specifications.


• If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in.


• Provide estimates for labor and parts.


• Follow up progress of each repair order during the day. Contact customer by telephone.


• Analyze quality control report to ensure that work is completed as requested to reduce comebacks. .


• Maintain follow up program on additional items found in need of repair.


• Establish and maintain good working relationships with customers to encourage repeat and referral business.

Qualifications:

• Preferred: 1+ Years of Experience


• Some Mechanical Knowledge


• Consistent and stable work history


• Valid driver’s license and clean driving record


• All potential employees must pass pre-employment testing including a background check and drug screen

Schedule: Monday - Friday with rotating Saturday's