Service Advisor

Experienced Service Advisor – Bob Sight Ford

Bob Sight Ford is in need of a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.

• Experience is a plus


• Competitive Pay


• Flexible Work Schedule-4 day work week

Responsibilities

• Greet service department customers promptly and courteously—attitude is everything!


• Listen to customers and clearly translate repair needs to techs


• Upsell additional services using low pressure, high integrity methods


• Provide accurate repair/maintenance estimates


• Adhere to policies on vehicle care and operation


• Follow up on each repair and keep customers informed of progress


• Sell and manage extended warranties


• Inspect repair quality and ensure all work is complete


• Notify customers when vehicles are ready for pick up


• Review and explain repairs and associated costs with customers


• Handle minor customer concerns and complaints


• Keep Service Manager informed of all problems and potential problems


• Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

Benefits

We strive for a superior customer experience and believe our Associates should have the same superior experience. We believe in building a long term relationship with each Associate offering the following benefits:

• 401K


• Health Insurance


• Dental Insurance


• Disability & Life Insurance


• Paid holidays


• Flexible work schedule-4 Day Work Week
  


• PTO

Our business is BOOMING! Join our team to start your CAREER, not a job!

Apply Today!