Service Advisor

House Auto Group is looking for an experienced, motivated and driven service advisor. If you're ready to build a career in a fast paced environment, we are looking for you!!

By working at House Automotive group, you can be a part of a brand that honors the past, and is invested in the future.  Join the House Family where we value service to each other and the world as much as to our customers! At House Auto we create Reliability you can trust, Service that makes you feel like family, and conversations that feel like home. We are a locally owned family dealership looking for the next team player.

Service Advisor Compensation and Benefits:

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  Competitive Pay

  
  


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  Flexible Working Hours

  
  


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  Health Insurance

  
  


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  PTO & Sick Leave

  
  


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  401(K)

  
  

Service Advisor Responsibilities:

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  Greet customers promptly

  
  


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  Obtain customer and vehicle information

  
  


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  Clearly report all vehicle symptoms as described by the customer

  
  


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  Determine and recommend maintenance base on age, mileage and history of vehicle

  
  


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  Prepare a complete and accurate estimate of cost for labor and parts

  
  


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  Establish follow up time

  
  


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  Monitor the progress of each vehicle throughout the day, and update customers frequently

  
  


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  Verify that the final invoice reconciles with the work performed on the repair order

  
  


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  Explain all completed work and charges to customers

  
  

Service Advisor Requirements:

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  Previous experience is a plus

  
  


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  Ability to identify the problem quickly

  
  


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  Knowledge of automobiles is a plus

  
  


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  Proven record of achieving exceptional customer satisfaction

  
  


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  Past experience as a service advisor, assistant lane manager or service consultant a plus

  
  


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  Very energetic personality 

  
  


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  A desire for a long-term career with a growing organization

  
  


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  Personal and professional integrity

  
  


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  Computer skills and willingness to learn new programs

  
  


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  Ability to learn new technology and repair and service procedures and specifications

  
  


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  Minimum of 1 year in dealership setting also a plus

  
  


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  Ability to lift 50 pounds and work on your feet for extended periods of time

  
  


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  Ability to work in a fast-paced environment

  
  


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  Basic computer skills

  
  


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  Positive, friendly attitude 

  
  


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  High school diploma or equivalent

  
  

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.