Service Advisor

Join a Team That Values Customer Experience & Professional Growth

Young Automotive is seeking a motivated, customer-focused Service Advisor to join our service team. This is a fast-paced, high-impact role where you will be the primary connection between our customers and our technicians, helping deliver an exceptional service experience from check-in to vehicle delivery.

If you enjoy working with people, staying organized, and being part of a performance-driven team, this is a great opportunity to build a rewarding career in automotive service.

What You’ll Do

• Greet customers warmly and assist with service appointments and walk-ins


• Listen to customer concerns and document accurate repair details


• Perform vehicle intake, including verifying information and conducting a walk-around inspection


• Check for recalls, maintenance needs, and recommended services


• Present service estimates and clearly explain work being performed


• Obtain proper customer authorization before repairs begin


• Communicate with technicians and monitor repair progress


• Keep customers informed with updates on timing, costs, and completion


• Review completed work and final invoices with customers


• Schedule future maintenance and service appointments


• Follow up with customers to ensure satisfaction

What We’re Looking For

• Strong customer service and communication skills


• Positive attitude and professional presence


• Ability to multitask and stay organized in a fast-paced environment


• Problem-solving mindset and attention to detail


• Basic automotive knowledge is helpful but not required


• Dealership experience is a plus

What We Offer

• Competitive pay plan with performance opportunities


• Health benefits and paid time off


• Training and career development


• Supportive team environment


• Opportunity to grow within the organization

Why This Role Matters

The Service Advisor plays a critical role in the success of our service department. You help build customer trust, drive service growth, and ensure every guest leaves with a positive experience.

Apply Today

If you’re ready to be part of a team that values professionalism, teamwork, and customer care, we’d love to meet you.