Service Advisor

Who We Are

At White Allen Chevrolet we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at White Allen Chevrolet is absolutely critical to its success and we’re always looking for smart, engaging, creative and dynamic people who want to join a team where they matter. 

 

Our goal is to exceed a client’s total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us!

 

What We Offer

• Medical, Dental, and Vision Insurance


• Life Insurance


• 401(k) Savings Plan with 4% Employer Match


• Paid Vacation


• Paid personal days


• 6 Company Holidays


• Paid Training 


• 5 day work week


• Ongoing Professional Development


• Employee Discounts


• Closed on Sundays


• Saturday Lunches Provided


• Legacy Company (over 100 years in business)


• Employee Pot-Lucks, Luncheons, and Team Activities


• Tight-Knit and Inclusive Culture


• Internal Career Progression and Promotions


• Custom and Competitive Wage Plans


• Long-Term Job Security

RESPONSIBILITIES

• Greet customers promptly


• Obtain customer and vehicle information


• Clearly report all vehicle symptoms as described by the customer


• Determine and recommend maintenance based on age, mileage and history of vehicle


• Prepare a complete and accurate estimate of cost for labor and parts


• Establish follow up time


• Monitor the progress of each vehicle throughout the day, and update customers frequently


• Verify that the final invoice reconciles with the work performed on the repair order


• Explain all completed work and charges to customers

REQUIREMENTS

• Proven record of achieving exceptional customer satisfaction


• Past experience as a service advisor, assistant lane manager or service consultant


• Above-average energy level


• A desire for a long-term career with a growing organization


• Personal and professional integrity


• Computer skills and willingness to learn new programs