Job Description - Service Advisor



Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We're seeking top talent to help grow our business and keep up with the high demand. This is a great opportunity to join a team that's offers growth & recognizes hard work.


Benefits:



  • Great working environment

  • Paid Training

  • Medical

  • Dental and Vision insurance

  • 401K


 


RESPONSIBILITIES:



  • Greet customers promptly in a friendly manner

  • Obtain customer and vehicle information

  • Provide excellent customer service to all customers

  • Clearly report all vehicle symptoms as described by the customer

  • Establish follow up time

  • Monitor the progress of each vehicle throughout the day, and updating customers frequently

  • Explain all completed work and charges to customers


 


REQUIREMENTS:



  • Proven record of achieving exceptional Customer Satisfaction

  • Previous customer service experience

  • Above average energy level

  • A desire for a long term career with a growing organization

  • Personal and professional integrity




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