Service Advisor

Are you the kind of person who loves helping people, thrives in a fast-paced environment, and takes pride in delivering an exceptional guest experience?

Our busy Chevrolet dealership is looking for a motivated, customer-focused Service Advisor to join our team. If you enjoy building relationships, solving problems, and being part of a high-performing service department — we want to talk to you.

What You’ll Do:

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  Greet guests promptly and professionally in the service drive

  
  


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  Listen carefully to customer concerns and accurately document vehicle needs

  
  


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  Clearly explain recommended services and repairs

  
  


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  Provide accurate estimates and timelines

  
  


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  Communicate with technicians to ensure efficient workflow

  
  


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  Keep guests updated throughout the repair process

  
  


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  Deliver a smooth, transparent, and positive service experience

  
  


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  Maintain strong CSI and retention levels

  
  

You are the bridge between our guests and our technicians — and one of the most important roles in the dealership.

What We’re Looking For:

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  Previous automotive Service Advisor experience preferred (Chevrolet or GM experience is a plus!)

  
  


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  Strong communication and customer service skills

  
  


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  Ability to multi-task in a fast-paced environment

  
  


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  Professional appearance and positive attitude

  
  


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  Basic understanding of automotive systems and maintenance

  
  


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  Computer proficiency

  
  


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  Valid driver’s license and clean driving record

  
  

We will train the right candidate who has strong customer service skills and a drive to succeed.

Compensation & Benefits:

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  Competitive base pay + commission/bonus structure

  
  


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  Medical, Dental & Vision Insurance

  
  


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  401(k) with company match

  
  


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  Paid Time Off

  
  


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  Ongoing training and career advancement opportunities

  
  


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  Employee vehicle purchase and service discounts

  
  

Top performers are rewarded — there is significant earning potential for motivated individuals.

Kocourek Automotive is an equal opportunity employer and does not discriminate in hiring or employment on the ba­sis of race, color, religion, sex, national origin, age, disability, or any other basis prohibited by federal, state, or local law.