Job Description - Service Advisor




  • Meets and Greets customers in a timely, manner and begins to build a relationship with the customer by obtaining their vehicle information 

  • Collects the customers vehicle issues accurately and clearly on the repair order 

  • Adviser will refer to service history, complete a walk around to inspect vehicle, and recommend additional services to the customer 

  • Advise customers on preventative maintenance of their vehicle and value of maintaining the vehicles in accordance to manufacturers specifications 

  • Provide a complete and accurate written and electronic cost estimate for labor and parts

  • Contact customers regarding any changes that may be made during the repair process to the estimate or time frame promised 

  • Review every repair order before contacting the customer to make sure work is completed, and authorization is noted

  • Closes repair orders in a timely manner 

  • Explains the work performed on customers vehicle and all charges to the customer 

  • Implements a quality control process to eliminate comebacks

  • Maintains high customer satisfaction standards 




Original job Service Advisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Share Job
Share Job

Similar Service Advisor Jobs in the US

GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Find the best jobs in the US, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.