Service Advisor

Kayser Chevrolet Buick GMC -Janesville  $55k-$95K annually, or more! 

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WE HAVE AN IMMEDIATE OPENING

Join our team at Kayser Janesville Chevrolet Buick GMC as a Service Advisor, where you will be the vital link between our customers and our service department. In this role, you will facilitate communication, provide exceptional customer service, and ensure a smooth and efficient service experience for our valued clients in Janesville, WI.

Responsibilities

• Greet customers promptly and courteously, addressing their service needs.


• Provide accurate estimates and explanations of vehicle repairs and maintenance.


• Coordinate with technicians to ensure timely and quality service delivery.


• Maintain detailed records of customer interactions and vehicle service histories.


• Follow up with customers on service status and post-service satisfaction.


• Manage appointment scheduling and work with parts department to order necessary supplies.


• Promote additional services or products to enhance customer satisfaction and dealership revenue.

Requirements

• High school diploma or equivalent; technical or automotive training preferred.


• Previous experience in a customer service or automotive service advisor role is a plus.


• Excellent communication and interpersonal skills.


• Strong organizational abilities and attention to detail.


• Ability to handle multiple tasks efficiently and work well under pressure.


• Familiarity with automotive terminology and repair processes preferred.


• Proficiency with computers and dealership management software.

Benefits

• Competitive salary ranging from $55,000.00 to $95,000.00 per year, paid bi-weekly.


• Health, dental, and vision insurance options.


• Retirement plan and employee assistance programs.


• Paid time off and holiday pay.


• Employee discounts on vehicles and service.


• Opportunities for career growth and professional development.

About the Company

Kayser Janesville Chevrolet Buick GMC is a trusted automotive dealership located in Janesville, WI, committed to delivering exceptional service and quality vehicles to our community. We pride ourselves on our customer-first approach and our knowledgeable, dedicated team that strives to exceed expectations. Join us and be part of a company that values integrity, teamwork, and excellence.