Service Advisor

Service Advisor — Riverton Acura

Location: Murray, Utah Department: Service Employment Type: Full-Time Compensation: Competitive, based on experience

About Us

Riverton Acura is growing, and we're looking for a Service Advisor who's hard-working, customer-focused, and ready to be part of a strong, well-run team. If you take pride in delivering a great service experience and want to grow with a dealership that invests in its people, we want to hear from you.

What You'll Do

• Greet customers and write up repair orders accurately and efficiently


• Recommend maintenance and repair services based on manufacturer guidelines and technician findings


• Communicate clearly with customers on service needs, timelines, and pricing


• Provide accurate estimates and obtain proper authorization for repairs


• Follow up with customers throughout the repair process and at delivery


• Build long-term customer relationships that drive repeat and referral business


• Work closely with technicians and the Service Manager to keep the shop flowing efficiently


• Manage repair orders and scheduling through Dealertrack DMS


• Uphold Acura/AHM service standards and warranty procedures

What We're Looking For

• Strong work ethic and a team-first attitude


• Excellent communication and customer service skills


• Working knowledge of Dealertrack DMS preferred


• Ability to multitask and stay organized in a fast-paced shop


• Acura or import brand experience a plus, but not required

Benefits

• Health, dental, and vision insurance


• 401(k) with company match


• Christmas savings match program


• Employee purchase/service/parts/vehicle savings

Riverton Acura is an equal opportunity employer.