Service Advisor - 4 Day Workweek

Now Hiring: Automotive Service Advisor – Join Our Winning Team!

Glendale Chrysler Jeep Dodge Ram is searching for a top-performing Service Advisor to join our high-performing Service Team. We are looking for motivated individuals with a passion for exceptional customer service and a commitment to providing the best service experience in the industry.

Why Join Us?

• Competitive Pay Plan – Earn based on performance and customer satisfaction


• Full-Time Union Position (Automotive Lodge Local 777)


• 100% Employer-Paid Health, Dental, and Vision Insurance for You and Your Family


• Company-Paid Pension Contributions


• Optional 401(k) Through Machinists 777 Union


• Paid Holidays, Vacation, and Personal Days


• Manufacturer-Paid FCA Training to Advance Your Career

What You’ll Do:

The Service Advisor is the bridge between our customers and technicians, ensuring a seamless and satisfying service experience. Responsibilities include:

• Building and maintaining strong relationships with customers


• Greeting and consulting customers on service needs in a professional manner


• Conducting thorough vehicle walk-around inspections to identify and document concerns


• Advising customers on recommended services and upselling when appropriate


• Providing accurate time and cost estimates for repairs and maintenance


• Keeping customers informed about their vehicle’s service progress and any changes


• Managing live service calls and ensuring customer inquiries are handled promptly


• Reviewing completed services to ensure quality work before delivering the vehicle to the customer


• Processing warranty repairs according to manufacturer guidelines


• Ensuring compliance with state and federal automotive repair laws

What We’re Looking For:

• Two to five years of experience as a Service Advisor preferred


• Strong customer service skills and ability to build long-term relationships


• Experience maintaining high customer satisfaction scores (FCA Customer Experience Survey a plus)


• Strong organizational and communication skills


• Experience with DealerTrack or FCA Warranty systems is a plus


• Valid driver’s license required


• Must pass pre-employment drug test, background check, and driving record screening

Why Choose Glendale Chrysler Jeep Dodge Ram?

For more than 50 years, we have been a trusted part of the St. Louis community. As one of the top volume dealerships in Missouri, we lead the way in customer satisfaction and service excellence. We offer long-term career stability, ongoing training, and a work environment where you can grow and thrive.

Ready to Take Your Career to the Next Level?

If you are an experienced Service Advisor looking for a rewarding, high-growth opportunity with industry-leading benefits, apply today and become part of our award-winning team!