Service Advisor, 70k-80k, Excellent Benefits Package

• Great starting salary of $70,000-$80,000.
•  Great work/life balance - 2 days off per week
•  Full health benefits (Medical/Dental/Vision/Flex spend)
•  401 (k) w/ company match
•  Paid time off (PTO) plus 6 paid holidays​​​​​​​
•  A fun work environment filled with awesome people!

• ASE Certification required (minimum of 2 current certifications preferred).
• 3+ years experience is a must but 5+ year is preferred in a dealership or independent repair environment.
• Strong understanding of vehicle diagnostics, safety systems, and drivability issues.
• Excellent communication skills—must be able to translate complex repair needs into easy-to-understand terms.
• Must have basic computer knowledge and be comfortable with using different online systems to assist in repairs you may not be an expert with.
• Negotiation skills when handling/working with shops and vendors.

Key Responsibilities:

• Review technician notes, diagnostic findings, and repair recommendations.
• Prioritize safety and drivability issues from multi-point inspections and estimates.
• Help verify proper warranty and non-warranty covered repairs on both company and customer vehicles.
• Maintain department standards, expectations, and company core values.
• Provide support for the Sales and Finance teams when needed.
• Able to work with fellow Service Advisors and collaborate with one and other on direction/outcome on specific repair estimates.

About CarHop:

CarHop, an industry-leader in the Buy-Here, Pay-Here marketplace, specializing in helping those who have not quite perfect credit to achieve transportation independence!, Now in 12 states and growing, we've made a difference by Helping People Drive and changing the lives of thousands of people.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, creed, age, sex, national origin, ancestry, marital status, familial status, pregnancy, disability (including those related to pregnancy or childbirth), military or veteran status, membership or non-membership in a labor organization, sexual orientation, gender identification, genetic information, status with regard to public assistance, or any other characteristic or activity protected under federal, state, or local law.