Service Advisor (Automotive)

Automotive Service Advisor

Location: Columbia, MO

Full-Time

Salary PLUS Bonus Structure!

• Uncapped bonus & commission program
• Range, $35,000 - $100,000 per year
• Strong performers who engage with customers and drive sales see uncapped earning potential

We are a well-established AND growing, fast-paced, and forward-thinking auto repair center in the beautiful Columbia area. We are looking for a Superhero Automotive Service Advisor to join our fun band of merry misfits, someone who "gets" it and who wants to change the auto repair world one car at a time, one customer at a time.

Imagine working in an environment where all of your co-workers felt the same way. Where everyone fixes the problems they see, no one wants to be the weakest link, and they work hard to get better every single day. A place that invests in your growth and development, and wants to see you become the best version of yourself possible and grow with the company.

Our BENEFITS:

• M-F only, NO WEEKENDS!
• Competitive Pay
• Comfortable, Heat & Air-Conditioned Controlled Shop
• Work alongside some of the top auto repair professionals in Missouri
• Work for a Locally Owned & Operated Company

PLUS…

• Paid Holidays and Vacation Days
• Health Benefits: Employer Assisted Health Costs
• Dental & Vision Insurance
• Free Life Insurance
• 401-K with Company Match
• Paid Training & Career Development
• Financial Education
• Paid Uniforms

Duties of the Customer Service Advisor Include

• Building long-term relationships
• Sales and facilitating transactions
• Lead activities to keep customers coming back
• Supervise cost controls
• Customer Satisfaction Index evaluating and understanding processes - driving the results.
• Driving company culture and vision
• Building healthy relationships with all departments
• Maintain performance standards
• Drive Efficient and Profitable Sales
• Retain Shop Productivity
• Retain Customer satisfaction

Service Advisor Experience/Requirements

• Previous Sales Experience- Automotive Sales a Plus!
• Customer Service / Hospitality / Retail experience building long-term relationships
• Self-starter, friendly, and ready to work
• Positive attitude & eagerness to learn and grow (internal development)
• Strong leader that understands the importance of strong relationships with their customers as well as co-workers
• Solid computer skills, including typing
• Highly organized
• Ability to manage stress and multitask very well
• Excellent communication and interpersonal skills, both with customers and other members of your team
• Enjoy helping people and ensuring customer satisfaction
• Valid driver’s license
• Represent All-Star Automotive at events and digital platforms

We are looking for people that are driven to be highly successful. People that take initiative, invest in their future and want to create opportunities for themselves and the people around them. In short, we are looking for people that care about themselves and others!

So if you don't think this is a bunch of marketing BS, and if you're tired of the mediocrity all around you, we want to meet! We are taking applications and training is available for the right people.

Equal Employment Opportunity Statement

All-Star Automotive Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

People with a criminal record are encouraged to apply

Experience:

• Sales: 1 year (Preferred)

Ability to Commute:

• Columbia, MO 65201 (Required)

Work Location: In person