Service Advisor - Chevy, GMC of Forest City

JOIN A WINNING TEAM! At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 4 states, 8 cities and has 17 locations with lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 14 years and counting! Come develop your career with an award-winning, customer focused automotive group. 

We're looking for an SERVICE ADVISOR to join our team at FRIENDSHIP Chevy GMC of Forest City.

Our ideal candidates are reliable, self-motivated, and enjoy working with people!

What You'll Do:

• Promptly greet customers to obtain contact and vehicle information


• Clearly document vehicle issues and customer concerns


• Determine and recommend necessary maintenance or repairs


• Prepare an accurate estimate for the cost of services


• Monitor the service process and update customers frequently


• Communicate completed services and charges to customers


• Verify invoices and repair orders


• Assist Service Manager as needed

Qualification Checklist:

• A strong focus on providing the best customer service around


• Excellent communication skills, both written and in person


• The ability to work well in a process-driven environment


• The desire to work in a fast paced position


• A focus on detail and organization


• A professional, well-groomed personal appearance

Compensation and Benefits:

• Compensation for this position is driven by incentives and commission, with training compensation based on experience.


• You'll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.