Service Advisor - Columbus

Service Advisor – Columbus, OH

Full-Time | Monday – Friday | Starting at $60,000 + Uncapped Commission

If you're a customer service or sales rockstar who thrives in fast-paced environments and takes pride in delivering top-notch experiences, we want to hear from you. Buckeye Complete Auto Care is not just another shop—we’re a locally owned, family-run business where your ideas matter, your growth is supported, and your hard work pays off.

We’re looking for an experienced, energetic, and people-focused Service Advisor who is ready to grow with us at our high-volume Columbus location.

• Family-owned and operated since 2015


• Top-rated online reputation


• Forward-thinking, tech-savvy environment


• Exceptionally equipped and maintained facilities


• A fun, positive, and professional team culture


• No weekend hours—work-life balance is real here!

Sales & Communication

• Recommend services and repairs based on customer goals and technician assessments


• Clearly explain technical issues in an easy-to-understand way


• Keep customers informed on repair status and timelines


• Collaborate with technicians to ensure smooth workflow

Customer Experience

• Provide exceptional service via phone, email, text, and in person


• Build trust and long-term relationships with every customer interaction

Operations & Admin

• Create accurate estimates and invoices


• Help with parts ordering, dispatching, and workflow management


• Support general shop operations—everyone pitches in where needed!

• 3+ years of experience in automotive service writing/sales


• Proven track record in customer service and sales performance


• Solid organizational skills and the ability to thrive amid distractions


• Basic computer literacy (Windows, email, typing, office software)


• Strong verbal and written English communication


• Valid driver’s license and ability to drive various vehicles safely

• Starting at $60,000/year + uncapped commission


• Simple IRA with company match


• Vision and dental insurance


• Alternative health care options (company-paid)


• Employee discounts


• Paid time off & life insurance


• Professional development support

This is more than a job—it’s a long-term opportunity to grow your career in an environment that values honesty, integrity, and community. If you’re driven, solution-focused, and ready to make an impact, apply today.