Service Advisor Experienced

Overview

Join our dynamic team at Max Motors Dealerships, where we are dedicated to providing exceptional customer service in the automotive industry. We are seeking a motivated and experienced individual to enhance our service department by ensuring that our customers receive top-notch support and solutions.

Key Responsibilities

• Act as the primary point of contact for customers regarding vehicle service and repairs.
• Assess customer needs and provide accurate information on services and pricing.
• Coordinate with technicians to ensure efficient workflow and timely service delivery.
• Maintain detailed records of customer interactions and service requests.
• Follow up with customers post-service to ensure satisfaction and address any concerns.

Requirements

• Proven experience in a service advisor role or similar position within the automotive industry.
• Excellent communication and interpersonal skills.
• Strong organisational abilities and attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with automotive systems and services.

Nice to have

• Certification from a recognised automotive training programme.
• Experience with dealership management software.
• Additional language skills are an advantage.