Service Advisor in Training

The responsibilities of a Service Advisor in Training include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.

This a great way to begin a career in the Automotive industry with unlimited earning potential! If you are a self-motivated people person, we look forward to hearing from you!

Service Advisor Responsibilities:

• 
  

  Greet customers promptly

  
  


• 
  

  Obtain customer and vehicle information

  
  


• 
  

  Clearly report all vehicle symptoms as described by the customer

  
  


• 
  

  Determine and recommend maintenance base on age, mileage and history of vehicle

  
  


• 
  

  Prepare a complete and accurate estimate of cost for labor and parts

  
  


• 
  

  Establish follow up time

  
  


• 
  

  Monitor the progress of each vehicle throughout the day, and update customers frequently

  
  


• 
  

  Verify that the final invoice reconciles with the work performed on the repair order

  
  


• 
  

  Explain all completed work and charges to customers

  
  

Service Advisor Requirements:

• 
  

  Previous experience at a Ford dealership is a plus

  
  


• 
  

  Ability to identify the problem quickly

  
  


• 
  

  Knowledge of automobiles

  
  


• 
  

  Proven record of achieving exceptional customer satisfaction

  
  


• 
  

  Past experience as a service advisor, assistant lane manager or service consultant

  
  


• 
  

  Very energetic personality 

  
  


• 
  

  A desire for a long-term career with a growing organization

  
  


• 
  

  Personal and professional integrity

  
  


• 
  

  Computer skills and willingness to learn new programs

  
  


• 
  

  Ability to learn new technology and repair and service procedures and specifications

  
  


• 
  

  Minimum of 1 year in service department

  
  


• 
  

  Ability to lift 50 pounds and work on your feet for extended periods of time

  
  


• 
  

  Ability to work in a fast-paced environment

  
  


• 
  

  Basic computer skills

  
  


• 
  

  Positive, friendly attitude 

  
  


• 
  

  High school diploma or equivalent

  
  

Service Advisor Compensation and Benefits:

• 
  

  Competitive Pay

  
  


• 
  

  Flexible Working Hours

  
  


• 
  

  Health Insurance

  
  


• 
  

  PTO & Sick Leave

  
  


• 
  

  401(K)

  
  

About C. Harper Auto Group:
C. Harper Auto Group represents a variety of brands across multiple dealerships, including Chevy, Buick, GMC, Cadillac, Ford, Chrysler, Dodge, Jeep, Ram, KIA, and Honda. For over 41 years, we’ve built our business on the values of honesty, integrity, loyalty, and family. We’re proud of our reputation for providing a welcoming, community-oriented environment where employees and customers feel like family.

Equal Opportunity Employer:
C. Harper Auto Group is an equal opportunity employer and prohibits discrimination/harassment of any kind. We are committed to diversity and providing an inclusive environment for all employees.