We are looking to hire an adaptable Service Advisor to join our collaborative team at Full Throttle in Dallas, TX.
Growing your career as a Full-Time Service Advisor is an unparalleled opportunity to develop key skills.
If you are strong in planning, teamwork and have the right attitude for the job, then apply for the position of Service Advisor at Full Throttle today!
Job Title: Parts & Service Manager
Department: Parts and Service Department
Summary Description
The parts and service manager strives to return a satisfactory profit on dealer capital invested in the parts inventory and accomplishes objectives using proper purchasing procedures, , maintenance, inventory control, staff utilization, pricing, and merchandising.
Essential Responsibilities
- Forecasts goals and objectives and strives to meet them
- Hires, trains, and motivates all parts and service department staff & monitors performance
- Maintains a balanced inventory consistent with the requirements of the service department, body shop, walk in customers as well as the sales department
- Monitors and adjusts inventory to minimize obsolescence
- Supervises all ordering procedures
- Establishes and supervises all internal procedures to ensure smooth daily operations
- Enforces safety requirements associated with handling of HAZMAT related parts and materials
- Communicate with and assist the Manufacturer’s representative i.e., District Parts and Service manager and parts Operations team
- Performs all duties related to monthly closeout
- Assures customer satisfaction and handles complaints immediately in a professional manner
- Provides assistance with any other parts related situation that may arise
- Ability to perform all tasks required of parts department staff
Qualifications and Requirements
- Ability to communicate and listen effectively
- Ability to multitask efficiently
- Customer service experience preferred
- Bilingual preferred but not required
- Knowledge of automotive DMS programs preferred
- Basic computer skills required
- Good organizational skills required
- Ability to work with mathematical concepts such as percentages and ratios
- Ability to identify and adjust to problematic situations
Physical Demands
- A work environment with moderate noise levels & frequent climate changes
- Requires the use of both hands
- Ability to sit for an extended period
Schedule:
Education:
- High school or equivalent (Preferred)
Experience:
- Sales Experience: 1 year (Preferred)
- Service Experience: 1 year (Preferred)
- Management Experience: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
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Benefits of working as a Service Advisor in Dallas, TX:
● Unlimited Growth Potential
● Advancement opportunities
● Attractive packageCompetitive Pay