Service Advisor - McCarthy Subaru

We are growing in our Service department at McCarthy Subaru- Lawrence!  This is a great opportunity for someone with 2+ years experience looking to join a growing organization. 

Essential Duties and Responsibilities:

• Meet and greet all service customers immediately upon drive in. 


• Service Advisor is responsible for scheduling work to be performed, identifying, documenting and selling needed repairs and scheduled maintenance for customers.


• Works with customer and technician to identify needed repairs and maintenance.


• Estimates cost of mechanical and maintenance repairs needed and advises customer on suggested services and related costs.


• Quality checks customer vehicle upon completion.


• Maintains Customer Satisfaction scores at or above dealership standards.

Job Requirements:

• 2+ years Automotive Service Advisor experience.


• Reynolds & Reynolds DMS knowledge preferred but not required.


• Must be able to stand and walk around for extended periods of time. 


• Candidates must have excellent customer service skills. A basic knowledge of automotive systems would be a plus but is not mandatory.


• A great work ethic!

McCarthy Employment Perks

• Closed on Sundays!


• Medical Insurance


• Dental Insurance


• Vision Insurance


• Life Insurance


• Health Savings Account


• 401(k) with Company Match


• Paid Vacation and Holidays


• Employee Discounts on Vehicles, Service & Parts


• Employee Assistance Program


• Referral Bonuses


• Paid Training


• Community and Charity Involvement

If this sounds like the job for you - apply now!