Service Advisor / Sealy TX - Dodge / RAM / Jeep

Service Advisor for New Chrysler Jeep Dodge Dealership in Sealy TX

WHAT WE OFFER:

• An Honest Place to Work


• A company that cares about you and your family


• A company that offers you more than a job, a career


• We Pay Well


• Health Insurance


• Dental Insurance


• Paid Time Off


• Climate Controlled Service Area


• Paid Training


• Low Turn Over


• Real Opportunities for Growth / Promotion from Within


• We take care of our people

(If you are negative, dishonest, don't like to smile, or are lazy, keep looking; we probably are not a good place for you.)

RESPONSIBILITIES:

• Make Service Appointments, listen to Customer needs, give customers choices and direction, get their commitment, and make sure they are taken care of


• Go above and beyond to help our Service customers 


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  Meet every customer with sincerity, enthusiasm, and a smile

  
  


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  Everything you do is based on ethics.  Protect the customer, your team, and the community, through character based behavior. 

  
  


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  Build great relationships with our customers, technicians, and parts.  Stay close to them through updates in a timely manner.

  
  


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  Up-sell service opportunities with clarity, and integrity.  We only offer customers what they honestly need

  
  


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  If you love people, and making someone's day better is personally important to you, you think like we do

  
  


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  Follow Service processes and look for opportunities to go beyond when helping others 

  
  


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  Oversee flow of Drive Lane. 

  
  


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  Ensure that customers receive prompt, courteous, and effective service.

  
  


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  Take ownership of the customer's experience by carrying out those additional assignments that allow you to leave a positive impression with the customer

  
  


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  Provide concierge support and follow up on all owner inquiries, whether phone or in person

  
  


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  Ensures that the daily inventory of technicians' time is consistently sold to service customers.. Distribute work between technicians efficiently
  

REQUIREMENTS:

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  High School Diploma or equivalent.

  
  


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  Accredited training in service advisor skills, customer satisfaction and quality control.

  
  


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  Work in a highly active (busy) environment

  
  


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  Automotive service advisor experience.

  
  


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  Ability to concentrate and accomplish tasks despite interruptions.

  
  


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  Ability to perform a variety of tasks simultaneously.

  
  


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  Must be willing to submit to a background check & drug screen