Service Advisor Trainee

Service Advisor Trainee (Express Advisor)

Pay: $50,000–$56,000+ per year
Schedule: 45 hours/week, 5 days (includes every other Saturday 7:30 a.m.–2 p.m.; weekday off provided)

Great opportunity for candidates from retail, cellular sales, hospitality, or food service. Paid training provided.

Position Summary

The Service Advisor Trainee is a customer-facing role responsible for greeting customers, writing repair orders, and coordinating communication between customers and technicians. This role is ideal for friendly, organized individuals who thrive in a fast-paced environment.

Responsibilities

• 
  

  Greet customers and write service repair orders

  
  


• 
  

  Schedule service appointments

  
  


• 
  

  Perform vehicle walk-arounds and document concerns

  
  


• 
  

  Communicate service timelines, costs, and updates

  
  


• 
  

  Coordinate alternate transportation

  
  


• 
  

  Follow up with customers and process payments

  
  


• 
  

  Work closely with technicians and other advisors

  
  


• 
  

  Ensure an excellent customer experience

  
  

Qualifications

• 
  

  High school diploma or equivalent preferred

  
  


• 
  

  Strong customer service and communication skills

  
  


• 
  

  Computer proficiency (typing, Word, Excel)

  
  


• 
  

  Ability to multitask and stay organized

  
  


• 
  

  Team-oriented and dependable

  
  


• 
  

  Valid driver’s license and insurable driving record

  
  


• 
  

  Ability to lift up to 50 lbs

  
  

Benefits

• 
  

  Health, Dental & Vision Insurance

  
  


• 
  

  Paid Time Off & 6 Paid Holidays

  
  


• 
  

  401(k) with company match

  
  


• 
  

  Parts & Service Discounts

  
  


• 
  

  Employee Vehicle Purchase Program

  
  


• 
  

  Supplemental Life, Short- & Long-Term Disability

  
  

Kolosso Toyota is an equal opportunity employer and does not discriminate in hiring or employment on the ba­sis of race, color, religion, sex, national origin, age, disability, or any other basis prohibited by federal, state, or local law .