Service Advisors

Service Advisors

HIGH ACHIEVERS EARN HIGH REWARDS!

CDJR Dallas is excited to welcome motivated and customer‑focused Service Advisors to join our growing Service Center. As a key representative of our Service Department, the Service Advisor serves as the primary point of contact for our customers-helping them understand their vehicle's maintenance and repair needs, outlining service options, and providing clear cost estimates before coordinating with our Technicians.

Employee Benefits & Compensation Package:

• Paid time off (PTO) and Holiday pay


• Company paid life insurance


• Health and wellness plans
  
  
  • Medical, dental, vision, and supplemental insurance
  
  
  • Flexible Spending accounts
  
  


• Financial retirement plans WITH COMPANY MATCHING
  
  
  • 401K and ROTH
  
  
  • Employee Discounts
  
  

Role Responsibilities:

• Advise customers on recommended maintenance and repairs, including costs and service options


• Maintain accurate customer and vehicle records, invoices, payments, and warranty verification


• Promote additional services and products to support service department revenue goals


• Schedule service appointments and prepare detailed repair orders with technicians


• Verify insurance information and coordinate loaner vehicles as needed


• Provide timely service updates and communication throughout the repair process

Employee Prerequisites:

• Flexible availability to meet business needs


• Sales experience with automotive industry knowledge


• Basic computer proficiency and ability to navigate software systems


• Ability to complete onboarding in a timely manner


• Ability to stand, walk, or sit for extended periods (up to 5 hours)


• Strong verbal and written communication skills

Job Type:

Full-time

We are an Equal Opportunity Employer. All applicants must be at least 18 years of age and legally authorized to work in the United States. A valid driver's license is required, and candidates must successfully complete all pre‑employment screening processes.