Service Advisors- Urgent need for Park Cities-Dallas

Service Advisors

HIGH ACHIEVERS EARN HIGH REWARDS!

Volkswagen of Park Cities in Dallas is excited to welcome motivated and customer‑focused Service Advisors to join our growing Service Center. As a key representative of our Service Department, the Service Advisor serves as the primary point of contact for our customers-helping them understand their vehicle's maintenance and repair needs, outlining service options, and providing clear cost estimates before coordinating with our Technicians.

Employee Benefits & Compensation Package

• Paid time off (PTO) and Holiday pay


• Company paid life insurance


• Health and wellness plans
  
  
  
  • Medical, dental, vision, and supplemental insurance
  
  
  • Flexible Spending accounts
  
  
  
  


• Financial retirement plans WITH COMPANY MATCHING
  
  
  
  • 401K and ROTH
  
  
  • Employee Discounts
  
  
  
  

Role Responsibilities

• Guide customers on services, costs, and recommendations


• Manage records, invoices, payments, and warranty verification


• Upsell services and support department sales goals


• Schedule appointments and create detailed repair orders


• Verify insurance and coordinate loaner vehicles


• Provide clear, ongoing status updates to customers

Employee Prerequisites

• Flexible availability to support business needs


• Sales experience with a working knowledge of the automotive industry


• Basic computer skills and comfort navigating software systems


• Ability to complete onboarding efficiently


• Ability to stand, walk, or sit for extended periods (up to 5 hours)


• Strong verbal and written communication skills, with the ability to read and interpret documents, prepare routine reports, and interact effectively with customers, colleagues, and management

Job Type:

Full-time

We are an Equal Opportunity Employer. All applicants must be at least 18 years of age and legally authorized to work in the United States. A valid driver's license is required, and candidates must successfully complete all pre‑employment screening processes.