Service Advisor-Vermeer

Description

• Paid training
• Great benefits available on the 1st of the month after 30 days...medical, dental, vision, disability and life insurance offerings
• 401k with company contribution
• Paid time off
• Company paid holidays
• Tuition Reimbursement program
• Employee referral bonus program

• Maintain excellent customer service as set by dealership service manager
• Schedule appointments and generate estimates for customers
• Advise customers on the appropriate maintenance required based on manufacturer’s specifications
• Document repair and service orders in the correct fashion
• Establish and maintain a strong and positive working relationship with customers to encourage customer retention and referral business
• Follow up with progress calls and/or emails to customers regarding any changes in the estimate or pick up time
• All other duties as assigned

1. High School Diploma or GED required
2. Valid Driver’s License
3. Previous service writing experience required
4. Experience within heavy duty/heavy equipment preferred
5. Must have excellent customer service skills
6. Ability to multi-task, prioritize, and work efficiently