Service Advisor/Writer

Company : O'neil Gmc

Job Description - Service Advisor/Writer

As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, technician scheduling and customer service. From greeting vehicle owners on the drive lane to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. Experienced professionals preferred.

At O'Neil GMC we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at O'Neil GMC is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

What We Offer

Growth opportunities

Paid Training

Employee vehicle purchase plans

Family owned and operated

Long term job security

Health and wellness

Responsibilities

Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service

Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer

Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

Ensures that the daily inventory of technicians' time is consistently sold to service customers

Qualifications

Organized and friendly personality

Demonstrated ability to manage others

Time management skills

Fantastic communication skills with your customers

Professional, well-groomed personal appearance

Clean driving record

Willing to submit to a pre-employment background check & drug screen

Original job Service Advisor/Writer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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O'neil Gmc

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Business Development T...

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Service Advisor/Writer

Job Description - Service Advisor/Writer

About the Company

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