Service Advsior

Service Advisor

Parkside Kia is seeking an organized and detailed Service Advisor.

Service Advisor Responsibilities

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  Greeting customers promptly

  
  


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  Obtaining customer and vehicle information

  
  


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  Clearly reporting all vehicle symptoms as described by the customer

  
  


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  Determining and recommending needed maintenance base on age, mileage and history of vehicle

  
  


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  Prepare a complete and accurate estimate of cost for labor and parts

  
  


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  Establish follow up time

  
  


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  Monitor the progress of each vehicle throughout the day, and updating customers frequently

  
  


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  Verifying that the final invoice reconciles with the work performed on the repair order

  
  


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  Explaining all completed work and charges to customers

  
  

Job Requirements

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  Proven record of achieving exceptional Customer Satisfaction

  
  


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  Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must

  
  


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  Above average energy level

  
  


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  A desire for a long term career with a growing organization

  
  


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  Personal and professional integrity

  
  

Benefits