Service and Parts Associate

Overview

Join our dynamic team at Max Motors Dealerships as a vital member responsible for providing exceptional service and support in our parts and service department. This position plays a key role in ensuring customer satisfaction and operational efficiency.

Key Responsibilities

• Assist customers with inquiries related to parts and services.
• Maintain accurate inventory records and manage stock levels.
• Process orders and ensure timely delivery of parts.
• Collaborate with technicians and service advisors to facilitate repairs and maintenance.
• Provide exceptional customer service to enhance the overall customer experience.

Requirements

• High school diploma or equivalent.
• Previous experience in a customer service or automotive parts role is preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks effectively.
• Basic computer skills and familiarity with inventory management systems.

Nice to have

• Knowledge of automotive parts and services.
• Certification in automotive technology or related fields.
• Experience with sales and upselling techniques.