Service and Parts operator

As a Service and Parts operator, this position entails answering phones, taking messages from customers, making appointments, and other clerical duties. The ideal candidate will be able to communicate effectively with both customers and employees. You must have clear and courteous communication skills and accuracy in relaying information about prices, vehicles, parts, and services. You must be proficient in your ability to use computers and their various programs.

BENEFITS:

• 
  FREE COLLEGE OPPORTUNITY! Online or in-person with Strayer University
  


• Employee discount plans on purchases and services


• Excellent work environment


• Health, dental and vision insurance


• Life insurance


• 401k retirement account


• Paid vacation and sick leave

DUTIES:

• Direct customer calls to the desired or appropriate person/department.


• Schedule service appointments.


• Answer customer questions about the status of repairs and hours of operation.


• Record receipts and other transactions throughout the shift.

REQUIREMENTS:

• Excellent verbal and written communication skills


• Enthusiastic with high energy throughout the workday


• Reliable and steady work performance required


• Self-motivated


• Provide basic and accurate information in-person and via phone/email


• Perform other clerical receptionist duties such as filing, photocopying, and faxing

Education:

• High school or equivalent 

Experience:

• Microsoft Office: 1 year (Preferred)


• Customer Service: 1 year (Preferred)


• Previous Automotive Experience

Nielsen Automotive Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.